Subscription Policy
TERMS & CONDITIONS
Subscription Policy
Thank you for choosing our subscription service!
Please read our subscription policy carefully to understand how it works and what you can expect.
- Frequency: Subscriptions are available on a weekly, bi-weekly, or monthly basis.•
- Products Included: Choose from our brownies, cookies, blondies, or a mix of all three.
- Customisation: Subscribers can select their favorite flavors from our menu or opt for a surprise selection.
- Subscription pricing is based on the selected frequency and product quantities.
- Payments are processed automatically via the payment method provided during checkout.
- All subscription prices include VAT and are subject to change with notice.
- Deliveries are scheduled based on your subscription frequency and will be dispatched on the same day each cycle.
- Shipping fees are included in the subscription unless otherwise stated.
- Please ensure your delivery address is accurate and up-to-date.
- Subscribers can pause, cancel, or modify their subscription at any time by logging into their account.
- Changes to flavour preferences or delivery dates must be made at least 3 days before the next dispatch
- Subscriptions can be cancelled at any time with no cancellation fees.
- To avoid being charged for the next cycle, cancellations must be made 3 days prior to your billing date.
- Due to the perishable nature of our products, we cannot accept returns.
- Refunds will only be issued in cases of delivery errors, damaged products, or other exceptional circumstances.
- Our products are made in a kitchen that handles nuts, gluten, and dairy. Please review ingredient lists carefully.
- We are not liable for any allergic reactions caused by undisclosed sensitivities.
If you have questions or need assistance with your subscription, please contact us at hello@flourgirlscakehouse.com
By subscribing, you agree to these terms and conditions. We hope you enjoy your subscription and look forward to delivering delicious treats to your doorstep!
This policy is subject to change without prior notice.