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Frequently Asked Questions
Get all your questions answered by visiting our FAQ section.
At Flour Girl’s Cake House, we specialize in delicious brownies, blondies, and cookies, all available for purchase through our online shop. Whether you’re craving a classic brownie, a sweet and chewy blondie, or a batch of freshly baked cookies, we’ve got something to satisfy every sweet tooth.
We ship all online orders on Thursdays. Orders must be placed by Tuesday at midnight to be processed and shipped out that week. Orders placed after Tuesday midnight will be shipped the following Thursday.
We ship our orders via reliable carriers, and delivery times depend on your location. Please note that we only ship once a week, on Thursdays. We currently do not offer same-day or express delivery.
Yes! In addition to online orders, we also sell our brownies, blondies, and cookies at corporate events, public festivals, and other local pop-up events. Keep an eye on our events calendar or follow us on social media to find out where we’ll be next.
Currently, we do not offer gluten-free or vegan options for our brownies, blondies, or cookies. However, we are constantly working on new recipes, so check back for updates or contact us to inquire about any future dietary options.
For corporate events, festivals, or any large gatherings, we can accommodate bulk orders of our brownies, blondies, and cookies. Please contact us directly for more details, and we will work with you to create the perfect sweet treats for your event.
Shipping rates vary based on your location and the size of your order. Once you’ve entered your shipping information at checkout, the system will calculate your shipping cost. We strive to offer the best rates while ensuring your treats arrive fresh and on time.
You can place an order directly through our website. Simply choose your desired products, add them to your cart, and proceed to checkout. If you need any assistance or have special requests, feel free to contact us.
Yes, we offer gift cards that are perfect for any occasion. You can purchase them online and send them as a gift for someone who loves our baked treats. Gift cards are redeemable on our website.
We have pop-up locations at various events throughout the year, including corporate functions, festivals, and markets. Check our website and social media for upcoming events where you can find us in person and grab your favourite brownies, blondies, and cookies!
Since we operate primarily online and at events, our hours vary depending on pop-up events and festivals. Please visit our website or follow us on social media for up-to-date information on where and when you can find us.
To keep your treats fresh, store your brownies, blondies, and cookies in an airtight container at room temperature for up to a week. You can also freeze them for longer storage. Just let them thaw before enjoying.
Once an order is placed, we process it for shipping on Thursday. If you need to change or cancel your order, please contact us as soon as possible. We will do our best to accommodate changes, but cancellations may not be possible once an order has been shipped.
Yes! We create special flavors and limited-time treats during holidays and special events. Follow us on social media or subscribe to our newsletter to stay updated on seasonal offerings and promotions.